Friday, March 3, 2023

only the screen snip

 there was a new business line to print checks for, i finally did once an i.t. issue was cleared. but there was too much being asked for. there were not only emails, but also i.m.'s, asking the tracking numbers be entered onto an excel spreadsheet. even a colleague, who was copied on the thread, agreed with me on how we do for them what we do for all other business lines- send a screen snip of the tracking numbers and that is it. but even after my boss told them the same thing, they still kept asking for it. then the same file was holding up the positive pay function for other check files we print. there was multiple dial-in meetings about it. and it seems like they are asking for too much in terms of overnighting all of the checks. there were 31 in the file, most were for less than a thousand. for another business line, we only overnight if at least ten thousand. for yet another file, once the checks are printed, all are 'returned to business line', one overnight label. i would prefer the latter when the volume is hard to predict. even an i.t. person said 'they are asking for the world'. and it sounds like my boss will have meetings with them and things will change. there was 53 overnights for the day and 26, nearly half, were for just this one file. two techs arrived, one for the envelope stuffer and the other for the copier. sounds like spare parts will arrive later for the envelope stuffer and i can place them in a cabinet under the machine. the copier is fine now but the toner cartridge will have to be swapped out soon. with he special project, remediation checks, we did get plenty sent through the machine but there was three big files to print as well. it is nice having help with getting caught up so i don't have to babysit the machine when it jams. my boss was disappointed about what i didn't get to on my first day back, but i had a lot on my plate and what i didn't get to was handled in the morning. and some of the overnights were dropped off at a UPS retail location because not all of them were done by the time the driver picks them up from the drop-box on-site. but i like knowing how there are alternate plans available. i drank the can of pabst with the evening meal so now three beers are waiting. 'young sheldon' was bout the birth of mandy and georgie's baby.

No comments:

Post a Comment