jammed drop-box

at work i got an i.m. asking about an overnight package i sent to the drop box and figured was picked up by UPS. i investigated and noticed some others i did had the same thing, label created and nothing else. then i checked the drop-box and noticed it was still jammed like it was on friday, so nothing was picked up. i got an email asking about it from another employee. i let my boss and his boss know about it, and it was annoying that i was calling the customer service number and it was hard to get someone with a pulse. and i was sent to other employees but they couldn't help either. one of them i wasn't on the same page with at all. in the end it meant i found an alternate place to get overnight packages to, a place on my way home. i saw them scan all 25 and got a receipt for it. there is still the matter of those that should have went out friday though. it felt like i was being asked to drop everything and handle it, but this is just one duty i have. and even though it sounded like somebody was coming from UPS, i don't think anyone did. i even told them, after an online chat led to them calling me, the box was jammed so somebody needs to un-jam it. i think this was why i was looking forward to performing even more tonight, as it is a good way of dumping pain. i put the story at the end of my set, didn't want it to be mostly a rant about one thing as i have an agenda. there was 8 things on my list and i checked after i left the stage, felt good that i got to everything on my list. in the evening i went on a walk and found 1 dollar 3 cents. the 'big bang theory' rerun was when sheldon and howard were fighting over a parking spot at the university.