copy the shared box

 i let a colleague from the Marshall office know that it is best to copy the shared box when sending overnight labels. she is the vacation replacement, it explains why some were sent on a one-day delay. i had to email them to say we didn't have the labels yet. nothing like the threat of sending it regular mail will get them to send us what we need. i got another overnight request, this time from account closures in Kansas City. this was from the 'loopy lady' and was after i had sent the tracking numbers for the day. normally we only overnight if it is 'return to business line' or if over 10-grand, this was neither. then the manager i am more familiar with, who gets the 'return to business line' checks, contacted me and asked if i saw it. i said i had, two checks going to the same place in sin city. and my standard line is 'will send tracking numbers when available'. this day of the week is usually high volume for check printing due to the two Fargo files, and this was no different. i don't like having checks left over at the end of the day, but any 'carryover' is run through first the next day. and i am trying to avoid the printer that needs a maintenance kit until i find the time to call in a ticket to get a tech to look at it. we all know how i like it when i can use those two printers simultaneously. but i also know those two files have a longer leeway on getting their checks out.