Monday, August 31, 2026

two inquiries, same check

 i know well enough not to get too loud when i see 'duplication of efforts', but i still don't enjoy seeing when it happens. this was the case for the day. the st. louis file had an overnight from Friday that i found but no one emailed me in advance. the Iowa native first asked about it, and i said it arrived on Monday. then the manager of the same department asked about the check. i said it was no big deal to check the file for special handling even if there is no email as their file is usually low volume, around 25 checks. but i also said it was harder to notify it was overnighted, and share the tracking number, if not emailed. i noticed how the check didn't have to travel far, staying in the metro area, ending up in the east metro. i said my vacation replacement likely wouldn't have searched the file if there was no email, and i had a day off coming up for the state fair. the Iowa native said she hadn't been to Iowa's fair in years, and the same is true for me. maybe once since i moved out of state. 

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