look at both printers

 the tech from HP arrived to look at the check printer in the morning. we got it squared away on the communication issues. the previous day i was called on the laptop phone but i couldn't hear it as i was in the other room. i said call me on my personal cell phone, and a time was set up for the later day as the tech had already left the vicinity. as expected, the printer works just fine now after the maintenance kit was swapped out. i asked that both printers be looked at. a plastic part on the other one in the lower tray was hanging a little low and was making a snapping sound whenever i put the tray back in after filling it with check stock. it just needed to be moved up a little, and now no issues there. i am told the kit on the main one is at about thirty percent so it might need to be swapped out soon enough. but i think we can delay that a little by being able to switch between these two printers each day. vacation replacement wanted me to ask the Marshall business line in the afternoon if there were any UPS labels to print for the first file. there was, but not the second. i think the delay was due to the main contact being absent and there was a fill-in handling it. there was an ad-hoc check for our tax specialist in the afternoon, first time in a while.