check files imported late

 the two largest check files of the day, both from the Fargo business line, were late. the I.T. man said to have them imported before leaving for the day and i can print them the next day. what i didn't like is that i let the business line know around midday that i didn't have any files and didn't hear 'word one' from them. I know the importance of this task, so we don't end up one day behind on the checks we are sent. thankful this doesn't happen that often, where the file is really late. but we have more leeway on getting their checks out the door when those files take longer to print. the st. louis business line wanted a tracking number and i sent my findings. later on, i was told to disregard it, after i researched it. go figure. i think part of the problem was based on the email saying 'unable to find on the FedEx site' and we send those with a different courier, UPS. must have been delivered if i was told to disregard it.