calling the branch

i don't think i had called a branch since starting with the bank. i did so this afternoon as i wanted to confirm the address and a contact name. a UPS envelope had been returned, i was not aware that the business line wanted me to send it to a branch. it happened to be in Beverly Hills, and it did remind me of a song that mentions a bank in that town. i had seen an email asking me to correct the address, but i said it was not possible as it was being returned to me as undeliverable. i was told it had to have the bank's name on it to be delivered there, and something about a suite number needed. except the branch said there was no suite. when given a contact name i confirmed the name in the employee directory, although it wasn't the branch manager. I've noticed most of the time when sending to a branch, it is to the manager. not a big deal as long as it gets there. the other notable thing of the day was the team lead saying that updates to the team's written procedure were due soon. i reviewed the ten tabs with my name on it but didn't know for sure how to save the updates or changes to it. i did take notes though so i can still add them in before it is due. it even led to vacation replacement deciding to call me through the laptop as there were questions about his part of the written procedure. some of it was contact names for who to send returned checks to, except we don't get returned checks if a business line has their own envelope. in the evening i drank the can of Budweiser with the evening meal and got a can of blue moon at the liquor store near me so there still are four beers waiting.