once again i couldn't hear my phone, but this time the one connected to my laptop, when i had the inserter machine running. i saw it was UPS, calling about a package going to the Virgin Islands. i tried to call the number given but it was the wrong one, something about medic alerts. i went online and found the correct number for UPS. it was a waste of time as i was on hold for a while and kept getting transferred, and what i was trying to tell them was to just 'return to sender'. i know this will happen after enough inactivity on the package anyway. i didn't like how the call center rep tried to hide behind 'this is our procedure' and i said i had done call center work before and it was getting ridiculous. when i was asked how to contact me, by email or phone, when i didn't want to be transferred again, i just hung up. as it was taking way too long for something that seemed simple enough to me. also notable about the day was being asked to send a package through fed-ex, except i don't use that courier. i didn't have any of their envelopes and didn't know where the closest box was. a colleague who was working from home was asking for help about it and wanted to email me what was to be overnighted. when i confirmed i had none of those kinds of envelopes i was told that the colleague would handle it next week when in the office. fine with me. i drank a can of surly with the evening meal so now four beers are waiting.
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